About Hong Kong

There are many Internet providers to choose from, here are a few. Make sure you are aware of the terms and conditions of your contract prior to signing.

Internet Providers

Netvigator
Tel: 2888 0008
Customer Service
Tel: 1833 833
www.netvigator.com

New World Telecom Broadband (NWTbb)
Tel: 1236
Customer Service
Tel: 1239
www.newworldtel.com

Hong Kong Broadband Network (HKBN)
Tel: 3498 3498
Customer Service
Tel: 128 1000
www.hkbbn.net

Landlines

Hutchinson Global Communications (HGC) Broadband
Tel: 1226
Customer Service
Tel: 1222
www.hgcbroadband.com

i-Cable Broadband
Tel: 2112 8888
Customer Service
Tel: 1832 832
www.service.i-cable.com

All Hong Kong properties have their own telephone lines; they require a contract and installation fee, with an appointment for the line to be set up.

Setting up a landline you will need to provide:

  • A copy of your Hong Kong Identity Card or a copy of your passport.
  • A Hong Kong contact number.
  • An address of the residence.
  • Payment by credit card.

Long distance calls are inexpensive using the International Direct Dialing (IDD). There are a number of service providers offering the IDD service. We recommend you take the time to find the provider that suits you best.

The Hong Kong international dialing code is: +852

Landlines/ IDD Provider

PCCW
Tel: 1000
24-hour Sales Tel: 2888 1888 Repair Service Tel: 109
IDD Enquiries Tel: 10013 Directory Enquiries Tel: 1081
www.pccw.com

City Telecom Hong Kong Limited (CTI) IDD
Tel: 2926 1234
www.ctihk.com

Mobile Phones

Hutchinson Global Communications Broadband (HGC) IDD
Tel: 3617 0888
www.hgc.com.hk

Hong Kong Broadband Network (HKBN) IDD
Tel: 3617 0888
www.hkbn.net

One Tel IDD
Tel: 2907 6000
www.onetel.com.hk

Setting up your mobile phone is one of the first things you need to do when you arrive.
There are a vast array of products and services available all offering similar deals. Our advice is to shop around.

3 Hong Kong
Tel: 3162 3333
www.three.com.hk

CSL 1010
Tel: 2888 1010
www.1010.com.hk

New World Telecom
Tel: 1239
www.newworldtel.com

One2Free
Tel: 2512 3123
www.one2free.com

China Mobile
Tel: 2945 8888
www.hk.chinamobile.com

SmarTone Vodafone
Tel: 2880 2688
www.smartone-vodafone.com.hk